As we continue to adapt to the country's fast-changing needs, we want you to know we are committed to serving you and your family. We will continue to provide our customers with the same great products and customer service as you've come to expect. Maintaining your physical and mental health is critical in times like these and we are honored to have you as a customer.

ONLINE ORDERS

We will continue accepting online orders at precorhomefitness.com 

PRODUCT AVAILABILITY

The entire supply chain has been disrupted and demand for home fitness equipment is at an unprecedented level. We never could have prepared for this volume and neither could the equipment manufacturers. We are working tirelessly to procure inventory and fulfill all orders, but may run into unexpected obstacles and delays as product availability changes daily. We ask for your patience during these extraordinary times and should you wish to cancel your order and request a full refund, please email support@precorhomefitness.com.

SHIPPING, DELIVERY, AND INSTALLATION

Due to increased demands and current conditions, delivery times are substantially longer than normal.
  • 3-4 weeks for in-stock equipment that ships direct to your home and requires self-installation
  • 4-6 weeks for in-stock equipment that includes professional delivery, set-up, and installation in your home
  • 6+ weeks for items that are out of stock or pre-orders

Please consider this when placing your order online.

INSTALLATION EXPERIENCE

We are continuing our scheduled residential and commercial installations across the country. Our delivery teams are taking all necessary precautions when entering your home or facility.

EMPLOYEES’ HEALTH

Our staff and team members have the up-to-date information and procedures necessary to stay healthy. Anyone not feeling well are being asked to stay home. We have implemented temporary policies to ensure our employees well-being.

We will continue to closely monitor the latest announcements and guidelines from the CDC and local health officials and will provide updates to you as needed. We are confident, if we all work together, we will navigate this successfully and will rise stronger than ever.

STORE CLOSURES

Please check our Precor Home Fitness Store Locations Page and contact the store nearest you to place orders or to inquire about our products.

Store Hours

Monday – Friday: 10am - 7pm

Saturday: 10am – 6pm

Sunday: 12pm – 5pm

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